ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1. Provide services to intoxicated clients

1.1 Assess level of intoxication and nature and extent of alcohol and/or drug use

1.2 Report behaviour or physical status inconsistent with alcohol and/or drug use to the appropriate person and/or seek assistance

1.3 Identify the need for first aid and seek assistance from a health professional as required

1.4 Provide client with a safe and secure environment in which to sober up/come down

1.5 Monitor client’s physical state regularly to ensure health and safety

1.6 Accurately document services provided to client

2. Reduce harm or injury to self, client and others

2.1 Maintain calm and confident manner in contact with client

2.2 Conduct interactions with clients in a fair, just, humane and positive manner

2.3 Use strategies identified in organisation response plan

2.4 Maintain safety of client, self and others using established procedures

2.5 Provide services to client in a manner consistent with organisation infection control guidelines

2.6 Follow established procedures to seek emergency assistance

3. Assist client with longer term needs

3.1 Assist client with activities of daily living

3.2 Provide information on AOD issues and availability of support services

3.3 Contact families and/or support networks at client request and in accordance with organisation policies

3.4 Assess client in accordance with organisation policy and procedure to determine if they represent a risk to themselves or others by leaving the facility

The Foundation Skills describe those required skills (language, literacy, numeracy and employment skills) that are essential to performance.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.